Attentive has been closely monitoring the effects of COVID-19, and we feel it is important to gather and share anonymized analytical insights from our data—as well as provide some actionable tips–to better help businesses execute strategies.


Online Sales - All Verticals


We understand that we are in uncharted times—both as professionals and individuals. Attentive is here to support you, no matter what. To help keep your businesses growing, we’ve created an in-depth hub, COVID-19: E-Commerce Trends & Tactics. We’re sharing anonymized data from our work with over 1,000 leading brands, including many of the top online retailers in the world who are generating billions of dollars in online sales.

To ensure that you feel confident as we navigate a particularly dynamic time, we will continually update this COVID-19 hub with new trends we see within our network. Sign up for text alerts to be notified of new developments—we’re donating $10 per sign-up to Feeding America (help us reach our goal of $25,000).

Explore the interactive COVID-19 E-Commerce Trends hub to learn:

  • Revenue trends by vertical, gathered from anonymized Attentive data, to better understand the impact this is having on your business
  • Use cases of the different types of messages marketers are sending to text messaging subscribers, including messages directly addressing COVID-19 (store closures, a note from the founder) and those indirectly addressing COVID-19 (spending time at home, craft kits, retail therapy)
  • Actionable tips to help your business adapt to shifting consumer behavior trends


Above all else, Attentive is here to help and support your business at every step—however you need. Please let us know if you have any questions, or if we can provide any assistance. Our team is available to use as a resource—we want to ensure that you feel confident during this storm.

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